Wholesale Broadband

Complete wholesale broadband solutions..

The SofCall Platform provides you with a complete, autonomous and efficient delivery mechanism for Internet related services. The platform is one of the most comprehensive and feature-rich platforms of its kind.

The platform was specifically designed for organisations that take orders for broadband by telephone; paper based application; or for those that simply want to wholesale connectivity and therefore charge and bill their customers accordingly. The system provides an ordering interface to sign up end users electronically.

Provisioning Interface - Add new broadband accounts through our automated web interface, view details of orders as well as their status.

Subscriber Management - The platform provides extensive user management capabilities, empowering you to search for a subscriber, view a chosen subscriber's profile and fully manage their services.

Reporting - The Platform provides various reports, which can be run on-demand, to provide real-time up to date information. Customers have the option to download and view real time reports on products and details based on CLI.

Trouble Tickets - Customers can raise fault issues via the system. Utilising an integrated support system such as this, ensures a faster, easier way of tracking subscriber support issues.